Privacy Policy
Privacy Policy of Ora Regénéva, Medical-Aesthetic Clinic – 9474-9215 Québec Inc
This privacy policy (hereinafter referred to as the « Policy ») is established within the framework of the Act respecting the protection of personal information in the private sector (RLRQ c P-39.1) (hereinafter referred to as the « Act ») and follows, more specifically, the Act modernizing legislative provisions regarding the protection of personal information (LQ 2021, c. 25), also known as Law 25.
Ora Regénéva, Medical-Aesthetic Clinic – 9474-9215 Québec Inc (hereinafter sometimes referred to as « We ») is committed to respecting and maintaining the confidentiality of your private life, as well as protecting your personal information.
More specifically, the purpose of this Policy is to inform you about our practices regarding privacy and personal information protection, including how we collect, use, and disclose your personal information when you retain our professional services or use our website, and what your rights are in this regard.
This Policy does not apply to third-party websites, including those which may be accessed, if applicable, by clicking on links that may be found on our website. Ora Regénéva, Medical-Aesthetic Clinic – 9474-9215 Québec Inc is not responsible for such sites. If you visit a third-party website, it will have its own policies which we encourage you to review before submitting your personal information, if applicable.
Consent to the collection, use, and disclosure of your personal information
We collect, use, and disclose your personal information when you consent to it or when you interact with us to request medical services or complete a form on our website.
By contacting us, voluntarily providing your personal information, or browsing our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy and as required or authorized by law.
If you provide us with personal information about a third party, you represent that you have obtained the consent or authority necessary to allow us to collect, use, and disclose that information in accordance with this Policy.
Automatically Collected Data
During your navigation on our website, you consent to the use of cookies or similar technologies (“Cookies”) to record your preferences. Cookies do not collect information that can identify you, but rather general information, notably for audience measurement purposes. You can refuse Cookies by changing the acceptance settings in your web browser.
Description of the personal information collected
We collect personal information that is necessary for the medical and surgical care we provide as part of our operations, such as the following:
- Your personal contact details, such as your name, address, email, and phone number, during meetings or when you browse our website or complete online forms or requests;
- A copy of your health insurance card and/or other identification card;
- Information you provide to us by phone, email, or other electronic means, or in writing, or any other information shared during conversations or meetings.
Use of Personal Information
In general, we use your personal information for the following purposes:
- To provide you with medical and surgical services;
- To ensure compliance with our ethical and regulatory obligations;
- To ensure the proper conduct of our operations, including file management;
- Any other purpose authorized by law or to which you consent.
Disclosure of Your Personal Information
Your personal information is accessible only to the professionals who provide or administer medical and surgical services to you, in compliance with the law and legal and ethical obligations.
We may also need to rely on contracted service providers to manage certain aspects of our operations, including technology, IT, and cloud hosting service providers. These contracted third parties are bound by the same confidentiality obligations to adequately protect your personal information in accordance with this Policy.
Location of Personal Data Storage
Personal information collected by Ora Regénéva, Clinique Médico-Esthétique – 9474-9215 Québec inc is stored confidentially in accordance with applicable legislation.
Retention period of personal information
We retain your personal information only for the duration necessary for the purposes outlined in this Policy and to comply with our ethical and regulatory obligations. After the prescribed periods, your personal information will be securely destroyed.
Your Rights
- You have the right to access and correct your personal information;
- You have the right to withdraw your consent to the communication or use of your personal information; and
- Where applicable, you must submit your request to access your personal information in writing to Ora Regénéva, Clinique Médico-Esthétique – 9474-9215 Québec inc, with a copy sent to the following email address: info@oraregeneva.com. The request will usually be processed within thirty (30) days of receipt, unless we notify you in writing that an additional delay is required.
Additional Information
Policy Update
This Policy is up to date as of the “update” date shown at the bottom of this page.
The last update date of the Policy is September 22, 2023.